Terms & Conditions

TERMS & CONDITIONS

  1. This website is operated by Little Something Candles.
  2. We offer this website, including all the information and services available on it, on the condition that you
    accept these terms and conditions and the associated privacy policy available on our website.
  3. By visiting our website and/or purchasing something from us, you are deemed to have accepted these terms
    and conditions.
  4. You can view the most current version of these terms and conditions at any time by visiting this website
    page. We reserve the right to update, change or replace any part of these terms and conditions, without prior
    notice to you, by posting updates on this page. It is your responsibility to check this page on each visit to your
    website, read these terms and conditions and ensure you understand them before making a purchase.
    GENERAL CONDITIONS
  5. We reserve the right to refuse service to anyone, for any reason, at any time.
  6. Any content that you enter onto this website may be transferred unencrypted and involve transmissions
    over various networks and may involve changes in order to conform and adapt to the technical requirements
    of connecting networks or devices.
  7. You may not reproduce, duplicate, copy, sell, resell or otherwise exploit for commercial gain, or otherwise,
    any portion of any of the content on the website or any other part of the service that we offer on this website.
  8. Headings and titles used on this website are done so for convenience only. They do not constitute any part
    of the terms and conditions and will not limit or otherwise affect the terms herein.
    ONLINE STORE TERMS
  9. Our website offers a range of products for sale. Where we refer to an ‘item’ we are referring to a single
    product for purchase on this website.
  10. We will take all reasonable care to ensure that the details displayed for a particular item offered for sale
    are correct at the time when the information was entered onto the system.
  11. Whilst care is taken to ensure that we display as accurately as possible appearances, colours, textures or
    finishes, what you will see on your screen may differ and so we cannot guarantee that images are an accurate
    representation of the actual goods that you are purchasing.
  12. We may not be able to accept your order due to one or more of the following reasons, or for a reason not
    listed below:
    i) The item you have ordered is out of stock
    ii) We cannot authorise your payment or have reasonable grounds to suspect your payment may be fraudulent
    iii) There has been a pricing or product description error
    iv) There is a system or procurement failure
    v) You have failed our customer validation checks
  13. When you place an order you will receive an email confirming the details of your order. This email is not
    confirmation that your order has been accepted by us.
  14. Your order will only be accepted by us once your goods have been dispatched.
    MODIFICATIONS TO OUR SERVICE AND PRICING
  15. Prices for items are subject to change without notice.
  16. We reserve the right to, at any time, modify or discontinue any product or service that we offer, or any
    part of content thereof, without any notice to you.
  17. We accept no liability to you or to any third-party for any modification, price change, suspension or
    discontinuation of the service.
    DELIVERY
  18. During checkout, you may be presented with one or more options for delivery. Where an estimated
    timescale for delivery is provided, this is an estimate only and your items may be delayed in being received due
    to circumstances beyond our control (such as a courier delay, or at busy times).
  19. Where you select a ” 48-hour delivery” option, orders placed on Fridays, Saturdays or Sundays may not be
    despatched for delivery until the following Monday and so may not be received until Tuesday.
    ORDER CANCELLATION
  20. If you wish to cancel an order you have placed you must contact us immediately to ascertain whether the
    items have been dispatched or not. Where they have been dispatched, you will need to return the item to us
    and you will be responsible for paying the cost of returning the items.
  21. Where items have not been dispatched prior to a cancellation request, our refund policy will apply.
  22. Where you have ordered a personalised, perishable or time critical item you may not be able to cancel for
    a full refund.
    LIABILITY AND INDEMNITY
  23. We shall not be liable for any direct, special, indirect or consequential or incidental damages including loss
    of profit or loss of opportunity as a result of the use of or the inability to use any items that have been ordered
    on this website.
  24. You agree to indemnify us and our employees, immediately and on demand, against all claims, liability,
    damages, costs and expenses, including legal fees, arising out of any breach of any of our terms and
    conditions.
    JURISDICTION
  25. These terms and conditions shall be governed in accordance with English Law and are subject to the
    exclusive jurisdiction of the courts of England.
    ENTIRE AGREEMENT
  26. These terms and conditions combined with our published Privacy Policy and our Delivery and Refund
    Policy (available through this website) constitute the entire agreement between the parties and supersede any
    and all preceding and contemporaneous agreements between you and us whether written or oral.
    GENERAL
  27. Should any part-term or term be found to be unenforceable then the remainder of the terms and
    conditions shall continue to have full force and effect as if the invalidated term was not present.
  28. Should any delay or failure to comply with our obligations under these terms and conditions arise where it
    is beyond our reasonable control, we will not be responsible to you for such delay or failure nor liable for any
    loss that you incur, howsoever caused.